Upload Documents in Other Formats

Posted about 1 month ago by SkySlope Support

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SkySlope Support Admin

Created By Justin W Ippoliti

Requester

Why can we only upload documents as PDFs, kills the workflow to have to go convert to PDF first.
Also, when a image is converted to PDF and then uploaded to DigiSign, please have it resize to something more manageable than the potential 300DPI image that it is.

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4 Comments

SkySlope Support posted about 1 month ago Admin

Created By Tammy Mills

Requester

I agree with Justin Ippoliti. The old DigiSign would easily accept Word documents. Now when I upload a simple one page Word doc, the new DigiSign
system makes it two pages and breaks sentences in to 2 and 3 parts,
which looks really unprofessional.
It's excessive to have to save the document as a PDF to add to the signing program, in order to avoid DigiSign from reformatting the Word doc incorrectly.

If this paragraph looks wonky, it's because this is how our Word docs are being received in the DigiSign platform. Please correct.

Thank you,
Tammy Mills
Wallace Real Estate

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SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Thanks so much for providing those examples Justin, I've included this in my records and will pass this along to our DigiSign team!

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SkySlope Support posted about 1 month ago Admin

Created By Justin W Ippoliti

Requester

Every image format, I feel like there should be a library that should be easy to implement , Word and other word processor formats.....

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SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hi Justin!
Bailey from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! What are some formats you would like to be able to use instead of PDF? I'll also document your request and we'll monitor this post for upvotes and comments.
Thanks again and have a great day!

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