Anyone know how to have a hyphenated name show up correctly in the signing process? I entered the last name with a hyphen and no spaces in between but the signatures come through with only the first of the two last names.
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SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Curt!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out! I see that you have an ongoing chat with a member of our support team. As they mentioned, the hyphenated name should show with no problem and they will continue to assist in solving the issue. One possibility that comes to mind is that the signer may have manually changed their name, but if that is not the case, support will relay to the appropriate team.
Created By Curt Henderson
RequesterAnyone know how to have a hyphenated name show up correctly in the signing process? I entered the last name with a hyphen and no spaces in between but the signatures come through with only the first of the two last names.
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1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Curt!
Charleigh from the Product Team here at SkySlope. Thank you for reaching out! I see that you have an ongoing chat with a member of our support team. As they mentioned, the hyphenated name should show with no problem and they will continue to assist in solving the issue. One possibility that comes to mind is that the signer may have manually changed their name, but if that is not the case, support will relay to the appropriate team.
Thanks again and have a great day!
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