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DigiSign Invite Email Opened/Abandoned

Posted 5 months ago by SkySlope Support

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S
SkySlope Support Admin

Created By Joseph Ballarino

Requester

There should be tracking on signing invitation emails..  we should know if the recipient opened the email.. also, if they start signing "clicked" or opened the envelope and don't finish it..   We need to know this information and help identify if there's a problem we need to follow up on.

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SkySlope Support posted 5 months ago Admin

Created By Joseph Ballarino

Requester

Add it to the history icon when it pops up...  also offer notification options for that activity..

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S

SkySlope Support posted 5 months ago Admin

Created By Prod Squad

Agent

Hi Joseph!

Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! This makes a lot of sense to me. I've documented your request and we'll also monitor this post for upvotes and comments. Question for you, where would you envision finding this information if it were available?

Looking forward to your reply! Thanks again and have a great day!

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