PDF readability and receiving double sonic confirmation emails

Posted about 1 month ago by SkySlope Support

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S
SkySlope Support Admin

Created By R. Scott Rhodes

Requester

hello, overall very happy with Skyslope, but just to issues of noticed:

1) when someone is in the screen to review and sign a PDF document, often the text looks garbled,

2) I don't recall this happening before, but now it seems like when somebody is signed, I received two confirmation emails. Not a big deal, just odd

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S

SkySlope Support posted about 1 month ago Admin

Created By Prod Squad

Agent

Hello!

Charleigh from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! We are working on rolling out a new version of DigiSign that I believe will resolve these issues. We appreciate your patience! As a workaround for now, you can send documents out from SkySlope Forms (which has an experience similar to the new version of DigiSign), or we recommend reaching out to our Support Team when the document is looking garbled.

If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at [email protected], or via phone at 1-800-507-4117.

Thanks again and have a great day!

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