Delayed Notification of completed signatures

Posted 30 days ago by SkySlope Support

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SkySlope Support Admin

Created By Sheila Wiley

Requester

When all the signatures have been completed, why does it take the system 2 hours to send me notice? Exactly 2 hours. That just doesn't seem right. It should be immediate. 

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SkySlope Support posted 30 days ago Admin

Created By Prod Squad

Agent

Hi Jason,

I recommend reaching out directly to our Support team! They're available via chat, via email at [email protected], or via phone at 1-800-507-4117.

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SkySlope Support posted 30 days ago Admin

Created By Jason Lee

Requester

I am still experiencing the delay...

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SkySlope Support posted 30 days ago Admin

Created By Prod Squad

Agent

Hi Sheila!

Kylee from the Product team here at SkySlope. I've reviewed your ticket with Support and the team is currently investigating this issue. Thank you for bringing this to our attention!

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