Better message when throwing an error

Posted about 2 months ago by SkySlope Support

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SkySlope Support Admin

Created By Srinivasa Myneni

Requester

Hello there,

I did got the receipents signed and when opened the completed email for documents got a crazy error message. Instead would appreciate if you can give us some better message, like the file is larger or handle it within the software on how to download the large files etc.

I was able to get the files from skyslope, But just so you know that this is not a very good user experience, especially for non-technical people.

Anyways, good job on your support teams, very much impressed on the fast response.

Regards,

Srinivasa Myneni.

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SkySlope Support posted about 2 months ago Admin

Created By Prod Squad

Agent

Hi Srinivasa!

Kylee from the Product team here at SkySlope. Thank you for reaching out and bringing this to our attention. I will review the Support ticket to take a look at the error message and have documented your feedback here.

Thank you and have a great day!

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