We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Created By Srinivasa Myneni
RequesterHello there,
I did got the receipents signed and when opened the completed email for documents got a crazy error message. Instead would appreciate if you can give us some better message, like the file is larger or handle it within the software on how to download the large files etc.
I was able to get the files from skyslope, But just so you know that this is not a very good user experience, especially for non-technical people.
Anyways, good job on your support teams, very much impressed on the fast response.
Regards,
Srinivasa Myneni.
0 Votes
1 Comments
SkySlope Support posted about 1 month ago Admin
Created By Prod Squad
AgentHi Srinivasa!
Kylee from the Product team here at SkySlope. Thank you for reaching out and bringing this to our attention. I will review the Support ticket to take a look at the error message and have documented your feedback here.
Thank you and have a great day!
0 Votes
Login or Sign up to post a comment