Can a folder be added to SkySlope DigiSign screen for "Archived" or "Closed" or something similar. Currently, all completed envelopes from the beginning of time are in the "Completed" folder, which results in it taking more and more time for DigiSign to open to create a new envelope. Thank you.
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SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Dewey!
Kylee from the Product team here at SkySlope. Thank you for your feedback! I've documented this request for our team to review, and we'll also monitor this post for up-votes and comments.
To clarify, are you experiencing slowness only when clicking the New Envelope button? Or are you seeing slowness impacting other areas of DigiSign as well? I checked in with our Support team and they haven't reported any slowness currently, so I'm wondering if there may be another issue here we can help troubleshoot. Please feel free to reach out to our Support team at [email protected] or at 1-800-507-4117 x2 at your convenience and we can get a ticket started to troubleshoot this for you.
Created By Dewey Whitton
RequesterCan a folder be added to SkySlope DigiSign screen for "Archived" or "Closed" or something similar. Currently, all completed envelopes from the beginning of time are in the "Completed" folder, which results in it taking more and more time for DigiSign to open to create a new envelope. Thank you.
0 Votes
1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Dewey!
Kylee from the Product team here at SkySlope. Thank you for your feedback! I've documented this request for our team to review, and we'll also monitor this post for up-votes and comments.
To clarify, are you experiencing slowness only when clicking the New Envelope button? Or are you seeing slowness impacting other areas of DigiSign as well? I checked in with our Support team and they haven't reported any slowness currently, so I'm wondering if there may be another issue here we can help troubleshoot. Please feel free to reach out to our Support team at [email protected] or at 1-800-507-4117 x2 at your convenience and we can get a ticket started to troubleshoot this for you.
Happy SkySloping!
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