We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Created By Jerry Hsieh
Requester1. Why does Digisign automatically add the sender's first and last name to the email subject line? How we enter the subject to be should be how it goes across to the receivers.
2. Is there a way to make the Digisign email looking more "official"? It, unfortunately, looks like a spam email currently (the upper left logo doesn't even display, just show an empty square). As a starting point, why doesn't it include the email signature we've set up (or at least have the option to include)?
3. Digisign emails show a FROM email address with an @skyslope.com. Although the sender's name and reply to email address do appear, clients do not recognize the @skyslope.com domain. Changing it to an @digisign.com would be better since it can be recognized as an e-signing platform.
0 Votes
1 Comments
SkySlope Support posted about 1 month ago Admin
Created By Prod Squad
AgentHi Jerry,
Thank you so much for the detailed suggestions for DigiSign! We are hard at work revamping the entire DigiSign product and some of the items you suggested will be included! We will keep and eye on this thread for more suggestions and upvotes. We'll also update the post when the newest version of DigiSign becomes available, thank you!
- Megan Lutes, Product Manager
0 Votes
Login or Sign up to post a comment