Digisign. Whenever it gives an error message it should take you to the box. I spent an hour looking for the error and finally called support to help find it. It should put the error in red or take you to it. I was trying to get an offer submitted and may have lost the deal because of the wasted time.
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S
SkySlope Supportposted
3 months ago
Admin
Created By Prod Squad
Agent
Hi Darlene,
Eric, Product Manager for DigiSign, here. I'm sorry to hear that you experienced this issue with DigiSign. I'd like to understand more about the error you were experiencing.
Was this in the envelope creation experience or the signing experience?
What was the error due to?
Once you found the error, how did you correct it?
To avoid this in the future, what would you expect to happen?
Created By Darlene Wheatley
RequesterDigisign. Whenever it gives an error message it should take you to the box. I spent an hour looking for the error and finally called support to help find it. It should put the error in red or take you to it. I was trying to get an offer submitted and may have lost the deal because of the wasted time.
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1 Comments
SkySlope Support posted 3 months ago Admin
Created By Prod Squad
AgentHi Darlene,
Eric, Product Manager for DigiSign, here. I'm sorry to hear that you experienced this issue with DigiSign. I'd like to understand more about the error you were experiencing.
Eric M., Product Manager
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