new digisign

Tawny Slattery

• October 29, 2022 16:58

Answered

I really dislike the new Digisign. Not easier to use! I used to be able to go through a doc with the same field over and over, but now I have to click for the field I want every time. Example: Client needs to initial the doc, so I would go through and initial, scroll, initial, scroll, etc. Now I have to choose initial before every one. Our contracts are 18 pages long. So having to do that 18 times instead of once is NOT efficient. Next, there is not "read only" or writable for text fields. Default is writable, and I need the ability to do read only so they can't change the text. Next, when I download the document, it doesn't save as the file it was when I uploaded it. It's untitled1, untitled2, etc., so I have to go back and change the name of all my documents after they are signed. Plus it doesn't save client names and emails. So I have to go to my email, copy and paste their email, or type it out, every. time. With all these negatives, it takes me 2-3 times as long to accomplish the same task. YUCK! I think that's enough complaining for now, though I could go on, but suffice it to say, keep the more user friendly version around, please!!

• 

  Prod Squad

  • November 01, 2022 20:47

  Official comment

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  Hi Tawny!
  
  Kallie from the Product Team here at SkySlope. Thank you for reaching out and providing us with this feedback! I This is on our team's radar and we will provide an update once we can!

  In the meantime, I'd like to suggest a workaround. Are you aware of the new copy and paste feature available? You can select more than one field at a time and use keyboard shortcuts or the action bar on the left to copy. Check out this gif where I copy (CTRL+C) and paste (CTRL+P):

  https://support.skyslope.com/hc/user_images/rcsgmfbv2HIA5kLuBH3vag.gif 

  Secondly, read only fields are available! Please see this gif of how you can make a text field read only.

  
  Thanks again and have a great day!

• 

  Dana Santerre

  • November 03, 2022 18:31

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  I cannot agree more with Tawny. It is taking SO MUCH more time to send an esign out. It is very frustrating. I wish there was an option to go back to the old digisign until all these glitches are fixed.

• 

  Prod Squad

  • November 03, 2022 20:46

  Comment actions Permalink

  Hi Dana!
  
  Kallie from the Product Team here at SkySlope. Thank you for reaching out and providing us with this additional context! We will be sure to provide an update once available.
  
  Thanks again and have a great day!

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