Adding comment triggers notification to staff

Pierre Anderson - Transactions

• February 04, 2021 18:39

Pinned Completed

Agents want the ability to add a comment to a line item in a file and that triggers a notification to the auditing team that a comment was added. Something to think about how and who would be notified.

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  Prod Squad

  • February 05, 2021 23:44

  Official comment

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  Hi Pierre!

  Kylee from the Product team here at SkySlope. Thank you for taking the time to provide us with your agents' feedback! I think this is an excellent idea. I've documented your request for our team to review, and we will monitor this post for up-votes and comments. :)

  Happy SkySloping!

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  Nenette Gil

  • February 08, 2021 16:07

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  This is a fabulous idea. It will decrease turn around times (when waiting for specific info, documentation, etc). and increase client satisfaction and work productivity.

   

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  Karen Kumerow

  • February 08, 2021 17:04

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  For me as a full service TC it would not really be beneficial to me.  I am the one that would be inputting any comments.  BUT, for a compliance TC it would most likely be a good feature.

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  Felicia Moy

  • February 08, 2021 17:08

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  I see this request from agents all the time ... thank you for requesting this, Pierre! 

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  Janice Ruffin

  • February 08, 2021 17:22

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  This would be a great feature!

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  Nikki Stoner

  • February 08, 2021 17:25

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  This feature would be very helpful!

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  Jackie Delva

  • February 08, 2021 17:25

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  This is a great add-on.  It would certainly makes thing more manageable for us, TCs and our customers. 

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  NorCal Auditors

  • February 08, 2021 18:03

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  Agents would like this feature. Thanks.

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  Summer Champagne

  • February 08, 2021 22:03

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  This would be a very useful addition!

   

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  Christie Ortiz

  • February 08, 2021 22:11

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  Yes, this addition would be very helpful to agents and TC's!

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  Jeannette Avalos

  • February 08, 2021 22:52

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  This would be a great feature to add. 

   

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  Tranica Sayles - Transactions

  • February 08, 2021 22:56

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  This feature would be a great addition!

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  Michelle Adams

  • March 26, 2021 16:01

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  I cannot believe this hasn't been requested before! We are just launching and I'm very surprised that there is no notification for the comments on a checklist... what is the work around for when agents want clarification on a comment left by staff? Email? Yes this would be amazingly helpful and I hope this is implemented very soon.

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  Christine Friesen

  • May 07, 2021 16:07

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  How many votes does one feature need before SkySlope actually takes action to make it happen?  Thanks.

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  Prod Squad

  • June 15, 2021 16:50

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  Hello SkySlopers!

  Great news: Comment notifications are now available in SkySlope!

  
  If you have any questions, please feel free to reach out to our Support team anytime.

  Happy SkySloping!

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