We have several Auditors who are also Agents, however they may be an Auditor for Office A and Agent in Office B. Right now, we have to create a second user account to handle this. Not only is this wasteful (we are charged per license), but the user has two logins which is extremely inefficient. Our Auditors cannot audit their own files so this comes up quite often.
We heard from our CSM that you are expanding on your current roles and permissions. It would be great if you could come out with a single user account that could be both Auditor and Agent in different offices.
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