Topics – SkySlope Support

Unguessable circumstances requiring browser refresh before new folders etc are useable

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    ProdSquad (SkySlope Support)

    Thanks for your feedback, Bob!

    Can you help me better understand the issue that you're experiencing?

    I am going through the same workflow and am not having the issue that you're describing.

    1. When I create a new folder (e.g., "Test Folder"), I am immediately redirected into that newly created folder ("Test Folder")
    2. When I return to the Unfiled Docs folder, I am able to see "Test Folder"
    3. From the Unfiled Docs folder, I am able to move files to "Test Folder"

    If you continue to experience this issue, please contact SkySlope support, which is available 24/7.

    Thanks again,

    Carlo, Product Manager

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