notifications when items go into office inbox

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Andrew Lafreniere

• November 21, 2019 19:29

would like to get notified with items that go into the office inbox, include the item as an attachment or link to an attachment that doesnt require login.

1

• Official comment

  

  Prod Squad

  • February 03, 2020 23:55

  Thanks for your feedback, Andrew!

  I have a few follow-up questions that I'm hoping you can help me answer:

  • Currently, how do you find out / figure out that something has been sent to the Office Inbox?
  • How do you usually use documents sent to Office Inbox? What do you do with them?
  • Do you want a notification for everything sent to the Office Inbox? Is email best? Are there any other kinds of notifications you would want (e.g. in-app, text)?
  • Is there anyone else that should receive this notification? All auditors?
  • What information should be included in this notification? Agent name, document name, document, date/time? Anything else?

  Thanks again,

  Carlo, Product Manager

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