5 comments

  • Prod Squad
    Official comment
    Comment actions Permalink

    Thanks for the feedback, Iris!

    We understand how this could be frustrating and not a great experience. A few followup questions for you:

    • Besides fixing the last name voiding the search, what else would be helpful?
    • Right now, we are showing the top 10 results. How many results do you think should be shown?
    • What information do you want to see besides name (e.g., email, company, phone)?
    • How often do you use the same contact across different files?
    • Should you see the most recently used contacts first?
    • Are there any types of contacts that should not appear in the search?

    Thanks again!
    Carlo, Product Manager

  • Jen Cruikshank
    Comment actions Permalink

    I think first and last name are important in the search parameters and no limit. We should be able to scroll down the list as needed. I also think the company name would be beneficial in case you run in to a common name.

  • Ash Barber
    Comment actions Permalink

    I would dearly love to be able to search by typing in both the first and last name - currently our search fields appear to include first or last, but not both. If we have an incredibly long list of contacts and I'm looking for someone with both a common first AND last name, they may not appear in the first ten listed for either of these. As Iris has noted, "As soon as you start to type a last name, all contacts are gone." Fixing this so that a contact can be searched by their full name (as well as just first or just last) would be hugely beneficial.

  • Rachel Swan
    Comment actions Permalink

    It's been two years and this fundamental functionality is still missing. Any updates on when the search feature will be brought into the 21st century? 

  • Prod Squad
    Comment actions Permalink

    Hello all!

    Kylee from the Product team here at SkySlope. I wanted to thank you all for reaching out and providing us with these suggestions. This is helpful feedback for our product managers to hear! I'll be sure to provide any updates we make to this search feature.

    In the meantime, I also wanted to highlight that you can remove duplicate entries as seen the screenshots above by clicking your name in the upper right corner > My Account > DIRECTORY. There, you can select the duplicate entries with the checkboxes on the left, then click "Delete Contact" in the upper right.

    If you have any questions, please feel free to reach out to our Support team anytime! They can be reached via chat at support.skyslope.com, via email at support@skyslope.com, or via phone at 1-800-507-4117.

    Have a great day!

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