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Ruthellen

• March 29, 2019 22:55

On the tab above the comments boxes "comments" you should be able to click it and open all comments boxes at once.  Click again and close all comments.  Thanks!

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• Official comment

  

  ProdSquad (SkySlope Support)

  • June 11, 2019 21:19

  Hi Erin,

  Thanks for the suggestion! I can see the dilemma. If we made the change we'd have to make that a "turn-on" or "turn-off" because this could cause a lot of e-mail traffic and create a perception that the comment box is the way to communicate to admins or staff. 

   

  -Buck

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  ProdSquad (SkySlope Support)

  • April 02, 2019 20:10

  Hello Ruthellen,

  Buck, VP of Product here at SkySlope. Thank you for submitting a feature suggestion!

  To make sure I understand, you are referring to the comments boxes in the checklist on a listing or transaction? 

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  Chris G. (SkySlope Support)

  • April 03, 2019 02:58

  Yes it would be handy for all of them to open at once for review.

  Ruthellen Hatfield

  Transaction Coordinator

  Coldwell Banker Roadrunner Realty

  56809 29 Palms Hwy.

  Yucca Valley, CA 92284

  760-365-8880

  ruthellenCB@gmail.com

  Lic. #01517134

   

   

  Recovered e-mail for Ruthellen

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  ProdSquad (SkySlope Support)

  • April 11, 2019 17:15

  Got it. Thanks for the input. We will be monitoring this one for up-votes.

  -Buck

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  Erin

  • June 05, 2019 19:36

  It would also be helpful if the staff were sent a notification when just a comment is placed by an agent. Currently, an agent will enter a new comment without uploading a doc because they need guidance, and we have not clue that they have submitted a question in the comments section. We mentioned this in the past and said that this is perhaps a training issue, however with close to a 1000 agents and new agents always joining, this is hard to continuously educate everyone. If the staff were at least notified that the agent wrote a comment, we could provide them quick assistance. Right now agents just think we are ignoring them. 

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