Search Feature Doesn't Always Work

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Cwardlaw

• September 13, 2018 19:47

Quite frequently I try to use the Search at the top of the page and it doesn't work.  I have tried to search files I know are in the system and the search feature doesn't find it.  I have to refresh or go to another area of the site and come back, sometimes multiple times and then all of a sudden it appears. 🤔  I was told to type slower, sometimes that works, but rarely.  This could cause duplicate files to be created.  If we are searching and not sure if a file was created, when it doesn't show up, naturally we would create a file.

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• Official comment

  

  Prod Squad

  • February 05, 2019 01:00

  

  Hey, this is John with the SkySlope UX Team, we are working on improving searching in SkySlope and we would love to pick your brains and learn more about how you use search and how it can be better for you. We have some time slots open Feb 6th and 7th to connect.

  If you are interested please click this link below and pick a time that works best for you.

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  Stacey

  • September 21, 2018 13:09

  I have run into the same problem! I find the search feature doesnt work more than it does!

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  Suzanne Backstrom

  • December 19, 2018 17:32

  Agree! This is probably one of the worst (sorry) search engines I've encountered. It really needs work.

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