It is currently very time consuming and hard to keep track of the number of files we have to clean up in the expired section of listings or transactions because once you click the file open, you must back out to cancel/close it out. Once you're done closing that file, you must also click forward in the listing of expired files to get back to where you left off.
If would be VERY helpful if you could open the file you wish to work with in a new window, holding your place in the list of expired listings/transactions where it was. It would ALSO be VERY helpful if you had a button WITHIN the transaction itself to 1 - Close or Cancel the file, 2 - Cancel an Agent's Request to Cancel, and 3 - Require a reason to Cancel to be enter.
With our total agent count at about 1000 agents and each of them having different numbers of files opened, we often have about 60-80 pages of transactions to go through and clean up. This would help tremendously to have these changes done to make it easier and quicker to clear the system of old files.
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