When sending a contract for signature and initials, sometimes initials (and possibly checkboxes) in certain paragraphs need to be left to the client's discretion. For example, liquidated damages and arbitration legally cannot be left up to an agent to determine if the client is going to initial or not. As DigiSign is configured right now, there is no way that an initial box can be placed on a form to let a client decide to initial or not. Therefore, if the client does not initial, the signing process cannot be completed. ZipForm does have the ability to make an action optional. Please add this capability to DigiSign.
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