Voiding Digi Sign completed documents

1 comment

  • LaKell L. (SkySlope Support)
    Official comment
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    Hi there, 

     

    Thank you so much for taking the time out to make a suggestion, we greatly appreciate users reaching out and providing feedback! :) 

     

    The ability to void a completed envelope is certainly something that is a great idea, though something that currently may difficult to implement due to the fact that as soon as a document is signed a copy of that signed document sent in an email all parties, allowing them to download a copy of that document. In theory, you could void it, but if they have opened the email and saved this document. 

     

    Generally, we in Support do not recommend added the other side to the envelope for this very reason, we recommended placing your clients on the document and when it's complete sending a separate email once you've had the chance to verify the document is correct. We do greatly apologize for any trouble this may have caused, and we will certainly take this back to our team to see what improvements we can make! :) 

     

    Happy SkySloping & thanks for the feedback! 

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