I emailed a copy of hand money to the agent from a file yesterday. However when i hit "send" i must have forgot to enter the person/email in the "To" section. The email creation closes as normal and the system acts as if it is sent but doesn't send. Not error or info message popped up. The system basically treated the "send" as a cancel. When i do make sure to have a recipient in the "to" section a popup shows that my email was sent.
Obviously this was an user error however the way the system responds makes it seem that the email was sent when it wasnt without any indication of error. A simple not able to hit send without a recipient entered, the message creation not going away and/ or an error message popup would be super helpful. Had the agent not asked about a copy i would not have know that they didn't receive the email (that i thought that i sent).
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