Effective September 1st, we are no longer offering the zipForm Plus integration. We understand you may have some questions, and we’d like to do our best to provide some answers. Please take a look at our Frequently Asked Questions about our partnership with zipForm below to learn more. Additionally, click here for a quick and easy tutorial for continuing to use zipForm and SkySlope.
Why is the integration going away?
The terms and conditions of our contract had changed considerably. While we made every attempt to reach an agreement, the changes in cost and usability were significant enough that it was in the best interest of our customers to discontinue our contract.
While this integration serves less than 7% of our users, the impact of removing it will far outweigh the effects of renewing the contract.
As with most partnerships, we were informed 60 days prior to our renewal date. We spent much of that time trying to come to an arrangement that both parties could agree upon. As soon as we made the decision to discontinue the partnership, we began to plan and craft our communication to both our internal teams and customers.
Can zipForm Plus still be used with SkySlope?
After September 1, agents who use zipForm Plus can link out to zipForms from SkySlope to simply initiate forms in their zipForm Plus account and then upload or email them directly to their SkySlope account. Here’s a quick tutorial on how the two systems can be used together after September 1, 2019.
Will we be integrating with any other forms provider?
While we are open to exploring integrations with other forms companies, we are building our own forms tool. Integrations with other providers most likely won’t be necessary but we are open to whatever the needs of our customers are as we look to the future.
What is Forms for SkySlope?
We began working on forms in early 2019. Here’s a link to Tyler’s overview of forms in the Q2 Fireside Chat (well before we learned of the changes in the zipForm Plus contract). While the initial integration with zipForms in 2015 served our customers well, customer expectations have changed and we believe that our forms product will deliver the type of experience that aligns to our vision while providing a superior customer experience.
When will Forms for SkySlope be available to customers?
Forms for SkySlope will be released to Arizona at the beginning of next year. We will continue to roll our forms solution to additional states in the months following our Arizona release. Stay tuned — we’ll be providing more information during our quarterly CEO Fireside Chats.
What will Forms for SkySlope cost?
We do not intend to charge for our forms product. Just like when we added DigiSign and Quick Audit — there was no additional cost. However, this will depend on the various MLS boards our customers integrate with. We will know more as we continue to expand into new markets.
If you have any additional questions about the zipForm partnership, please reach out to your Broker or SkySlope Customer Success manager.