If you accidentally reject a document, you can correct status of the doc by uploading a second document to the Checklist. Uploading a second doc will reset the item's status to Pending. From here, you are able to remove the second unnecessary document, and change the original document's status to the correct one!
1. From the home page, click on Manage Listings or Manage Transactions to locate the file. If necessary, use the search bar to locate the file. Then single-click on the address to open the file. Once the file is open, proceed to the Checklist tab.
2. On the Checklist tab, locate the Checklist item with the Incomplete (rejected) status. Upload a new document (any document) to this Checklist item to change the status from Incomplete to Pending.
3. Once the status has been changed to Pending, remove the second document that you just attached by first clicking on the paperclip, and then clicking on the red X to remove the document.
Now, the original document has a pending status! Feel free to leave as Pending or mark as Accepted.
What's that easy?! That's all it takes!
If you have any other questions about reviewing Checklists, don't hesitate to contact our 24/7 Support Team! We are are available by phone at 800.507.4117, send an email over to email@example.com or start live chat with us at support.skyslope.com! Happy SkySloping!