If you have a Transaction file in SkySlope that fell through, you're going to want to separate it from your pending files by canceling. Keep reading to learn how to cancel your Transaction! 

VISUAL GUIDE

STEP-BY-STEP GUIDE

There are two ways to cancel a Transaction file in SkySlope. You can do so from within a Transaction file, or from the Manage Transactions page.

• Cancel a Transaction from within a Transaction file (fastest!) ⚡️
• Cancel a Transaction from the Manage Transactions page

Cancel a Transaction from within a Transaction File

1. Use the search bar to navigate to the Transaction file.
2. Click on Transaction Actions in the upper right corner.
3. Select Cancel Transaction. 
4. In a pop-up window, you will be asked to confirm that you want to cancel the Transaction. You can also leave a comment explaining why you canceled the Transaction. Enter a comment (optional), and then click on Submit.
5. Your Transaction is Canceled.

Cancel a Transaction from the Manage Transactions Page

1. Navigate to the Manage Transactions page.
2. Use the search bar to locate the Transaction.
3. Click on the Actions Menu icon for that Transaction.
4. Select Cancel Transaction.
5. In a pop-up window, you will be asked to confirm that you want to cancel the Transaction. You can also leave a comment explaining why you canceled the Transaction. Enter a comment (optional), and then click on Submit.
6. Your Transaction is Canceled.

SUPPORT TIP

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That's all it takes! Your Transaction will now be Cancelled/Pending Approval until your admin approves the cancellation!

If you have any other questions about cancelling your Transaction, don't hesitate to contact our 24/7 Support Team! We are are available by phone at 800.507.4117, send an email over to support@skyslope.com or start live chat with us at support.skyslope.com! Happy SkySloping!