Here at SkySlope, there are a lot of tools and resources that make our Support team so awesome. Everything from protecting our eyes, to letting our creative juices flow, and little dashes of "inspo" throughout our work week.
So what knick-knacks do we have in our toolbox?
F.lux is a program that removes damaging blue light emitted from computer screens. Computer screens are designed to look like the sun. However, when working in the early morning or at night, it's not the best idea to be looking at the sun. F.lux sets your monitor to match your time zone, and will automatically adjust the brightness of your screen throughout the day.
Camtasia & Snagit by TechSmith
Snagit and Camtasia are the programs we utilize to create all of our online tutorials. Snagit allows us to create great images with a few clicks. Camtasia has all of the tools we need to create and edit easy-to-follow "how to" videos that our users know and love.
Since our company has doubled in size in the last year, we needed to find a way to stay in touch with each other. And Slack has proven to be the best solution. With Slack, staying in touch, sending team updates, and sending GIFs is a breeze. We can create custom team channels to keep everyone in the loop, share Google Drive files, and all sorts of fun stuff.
Help Scout Blog
More than anything, the Help Scout blog reminds us why we love doing what we do. Their approach helps us find the right tone, encourages us to build strong relationships with our users, and makes us a stronger team. We love Help Scout so much that we subscribe to their mailing list, so we can read new articles as soon as they're published.
Here in Support, we use Lucidchart to create flow charts to track all of our processes and make sure we're working with utmost efficiency. Using these flow charts, were able to look at our processes through a wide-angled lens and make adjustments as necessary. Lucidchart makes it easy to attach documents and have all the necessary materials in one place. And it's impossible to not love this video Lucidchart created.
Have a tool that you can't live without? Post a comment below and tell us why we should love it too!
Happy Thanksgiving from the SkySlope Support Team!